{"id":34561,"date":"2024-12-31T17:23:23","date_gmt":"2024-12-31T10:23:23","guid":{"rendered":"http:\/\/helpasp.misa.vn\/accounting\/?post_type=ht_kb&p=34561"},"modified":"2025-12-13T17:05:15","modified_gmt":"2025-12-13T10:05:15","slug":"cac-kenh-ho-tro-khach-hang-cua-misa-tren-giao-dien-phan-mem-misa-asp-ke-toan","status":"publish","type":"ht_kb","link":"http:\/\/helpasp.misa.vn\/accounting\/kb\/cac-kenh-ho-tro-khach-hang-cua-misa-tren-giao-dien-phan-mem-misa-asp-ke-toan\/","title":{"rendered":"C\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a MISA tr\u00ean giao di\u1ec7n ph\u1ea7n m\u1ec1m MISA ASP K\u1ebf to\u00e1n"},"content":{"rendered":"
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1. T\u1ed5ng quan<\/h3>\n

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M\u1ee5c \u0111\u00edch:<\/strong>
\nH\u01b0\u1edbng d\u1eabn c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a MISA ASP, gi\u00fap ng\u01b0\u1eddi d\u00f9ng d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn c\u00e1c h\u00ecnh th\u1ee9c h\u1ed7 tr\u1ee3 ph\u00f9 h\u1ee3p.<\/p>\n

N\u1ed9i dung:<\/strong>
\n– H\u1ecfi c\u1ed9ng \u0111\u1ed3ng MISA ASP
\n– K\u00eanh chat tr\u1ef1c tuy\u1ebfn – Livechat
\n– Tr\u1ee3 l\u00fd s\u1ed1 MISA AVA<\/p>\n

Ph\u1ea1m vi \u00e1p d\u1ee5ng:<\/strong> T\u1ea5t c\u1ea3 ng\u01b0\u1eddi d\u00f9ng MISA ASP<\/p>\n<\/div><\/div>\n

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2. C\u00e1c k\u00eanh h\u1ed7 tr\u1ee3<\/h3>\n

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H\u1ecfi c\u1ed9ng \u0111\u1ed3ng MISA ASP<\/h4>\n

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MISA ASP t\u00edch h\u1ee3p ti\u1ec7n \u00edch \u201cC\u1ed9ng \u0111\u1ed3ng MISA ASP<\/strong>\u201d tr\u00ean\u00a0Ph\u1ea7n m\u1ec1m MISA ASP K\u1ebf to\u00e1n<\/strong>, n\u01a1i m\u00e0 t\u1ea5t c\u1ea3 kh\u00e1ch c\u1ee7a MISA ASP c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng chia s\u1ebb kinh nghi\u1ec7m ho\u1eb7c \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u1ec3 nh\u1eadn h\u1ed7 tr\u1ee3 t\u1eeb c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c trong C\u1ed9ng \u0111\u1ed3ng k\u1ebf to\u00e1n d\u1ecbch v\u1ee5 MISA ASP. T\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c trao \u0111\u1ed5i \u0111\u01b0\u1ee3c di\u1ec5n ra ngay tr\u00ean m\u00e0n h\u00ecnh l\u00e0m vi\u1ec7c, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng ti\u1ebfp t\u1ee5c c\u00f4ng vi\u1ec7c m\u00e0 kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.
\nXem h\u01b0\u1edbng d\u1eabn truy c\u1eadp c\u1ed9ng \u0111\u1ed3ng MISA ASP t\u1ea1i \u0111\u00e2y.<\/strong><\/a><\/p>\n<\/div><\/div>\n

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K\u00eanh chat tr\u1ef1c tuy\u1ebfn - Livechat<\/h4>\n

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\n

\u0110\u00e2y l\u00e0 k\u00eanh t\u01b0 v\u1ea5n, h\u1ed7 tr\u1ee3 mi\u1ec5n ph\u00ed qua c\u00f4ng c\u1ee5 chat tr\u1ef1c tuy\u1ebfn tr\u00ean ph\u1ea7n m\u1ec1m gi\u00fap Qu\u00fd kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u1edbi Nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n MISA m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/p>\n

\u0110\u1ec3 s\u1eed d\u1ee5ng, Qu\u00fd kh\u00e1ch c\u1ea7n \u0111\u0103ng nh\u1eadp v\u00e0o ph\u1ea7n m\u1ec1m, b\u1ea5m v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng h\u1ed9p tho\u1ea1i\u00a0CHAT V\u1edaI NH\u00c2N VI\u00caN H\u1ed6 TR\u1ee2<\/b>\u00a0\u1edf g\u00f3c ph\u1ea3i m\u00e0n h\u00ecnh.<\/div>\n
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\"\"<\/div>\n
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Ho\u1eb7c:<\/div>\n
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\"\"<\/div>\n
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Tr\u1ee3 l\u00fd s\u1ed1 MISA AVA<\/h4>\n

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Tr\u1ee3 l\u00fd tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AVA (Advanced Virtual Assistant)<\/strong> l\u00e0 tr\u1ee3 l\u00fd \u1ea3o v\u1edbi m\u1ee5c ti\u00eau h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi s\u1eed d\u1ee5ng t\u1ed1i \u01b0u h\u00f3a c\u00e1c thao t\u00e1c nghi\u1ec7p v\u1ee5 trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c tr\u00ean ph\u1ea7n m\u1ec1m MISA ASP.<\/p>\n

\u0110i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a AVA l\u00e0 \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o hi\u1ec7n \u0111\u1ea1i nh\u1ea5t hi\u1ec7n nay<\/strong> nh\u01b0 Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o t\u1ea1o sinh (Generative AI), S\u1ea3n sinh ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean (Natural language generation) gi\u00fap chuy\u1ec3n \u0111\u1ed5i d\u1eef li\u1ec7u c\u00f3 c\u1ea5u tr\u00fac th\u00e0nh ng\u00f4n ng\u1eef b\u1ea3n \u0111\u1ecba. \u0110i\u1ec3m \u0111\u1ed9t ph\u00e1 n\u00e0y gi\u00fap tr\u1ee3 l\u00fd AVA c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3u v\u00e0 x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean c\u1ee7a con ng\u01b0\u1eddi, t\u1eeb \u0111\u00f3 cung c\u1ea5p ph\u1ea3n h\u1ed3i v\u00e0 h\u1ed7 tr\u1ee3 t\u01b0 v\u1ea5n c\u00e1 nh\u00e2n h\u00f3a cho ng\u01b0\u1eddi d\u00f9ng trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m.<\/p>\n

V\u1edbi nhi\u1ec1u t\u00ednh n\u0103ng h\u1eefu \u00edch nh\u01b0 t\u1ed5ng h\u1ee3p v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u, t\u1ef1 \u0111\u1ed9ng ho\u00e1 m\u1ed9t s\u1ed1 nghi\u1ec7p v\u1ee5 b\u00e1n h\u00e0ng v\u00e0 h\u1ed7 tr\u1ee3 t\u1ea1o n\u1ed9i dung, tr\u1ee3 l\u00fd AVA \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng l\u00e0 b\u01b0\u1edbc ti\u1ebfn \u0111\u1ed9t ph\u00e1 mang \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m b\u00e1n h\u00e0ng th\u00f4ng minh v\u00e0 linh ho\u1ea1t.<\/p>\n

Tr\u00ean giao di\u1ec7n ph\u1ea7n m\u1ec1m MISA ASP, anh ch\u1ecb nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng Tr\u1ee3 l\u00fd s\u1ed1 MISA AVA<\/strong> \u1edf g\u00f3c ph\u1ea3i m\u00e0n h\u00ecnh.<\/p>\n

\"\"<\/p>\n

T\u1ea1i giao di\u1ec7n tr\u00f2 chuy\u1ec7n v\u1edbi AVA, anh\/Ch\u1ecb ch\u1ecdn g\u1ee3i \u00fd<\/strong> c\u1ea7n h\u1ed7 tr\u1ee3 ho\u1eb7c nh\u1eadp c\u00e2u h\u1ecfi<\/strong> v\u00e0o \u00f4 nh\u1eadp li\u1ec7u.<\/p>\n

\"\"<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":114,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3300],"ht-kb-tag":[],"class_list":["post-34561","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-6-khac"],"_links":{"self":[{"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/ht-kb\/34561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/comments?post=34561"}],"version-history":[{"count":4,"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/ht-kb\/34561\/revisions"}],"predecessor-version":[{"id":53123,"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/ht-kb\/34561\/revisions\/53123"}],"wp:attachment":[{"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/media?parent=34561"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/ht-kb-category?post=34561"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"http:\/\/helpasp.misa.vn\/accounting\/wp-json\/wp\/v2\/ht-kb-tag?post=34561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}