{"id":80961,"date":"2026-08-28T16:37:23","date_gmt":"2026-08-28T09:37:23","guid":{"rendered":"\/accounting\/?post_type=ht_kb&#038;p=80961"},"modified":"2026-10-30T09:40:34","modified_gmt":"2026-10-30T02:40:34","slug":"tinh-nang-chat-voi-khach-hang-chat-voi-ke-toan-tren-asp-ke-toan","status":"publish","type":"ht_kb","link":"\/accounting\/kb\/tinh-nang-chat-voi-khach-hang-chat-voi-ke-toan-tren-asp-ke-toan\/","title":{"rendered":"T\u00ednh n\u0103ng Chat v\u1edbi kh\u00e1ch h\u00e0ng\/Chat v\u1edbi k\u1ebf to\u00e1n tr\u00ean ASP K\u1ebf to\u00e1n"},"content":{"rendered":"<p><iframe src=\"\/\/www.youtube.com\/embed\/weygRKHB7mc\" width=\"856\" height=\"480\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><em>T\u1ea3i video gi\u1edbi thi\u1ec7u <a href=\"https:\/\/www.youtube.com\/watch?v=weygRKHB7mc\" target=\"_blank\" rel=\"noopener\"><strong>t\u1ea1i \u0111\u00e2y<\/strong><\/a>.<\/em><\/p>\n<div class=\"su-accordion su-u-trim\">\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h3><strong>1. T\u1ed5ng quan<\/strong><\/h3>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<ul style=\"list-style-type: disc;\">\n<li>T\u00ednh\u00a0n\u0103ng n\u00e0y cho ph\u00e9p <b>K\u1ebf to\u00e1n d\u1ecbch v\u1ee5 (KTDV)<\/b> v\u00e0 <b>User c\u1ee7a DN <\/b>t\u1ea1o c\u00e1c lu\u1ed3ng trao \u0111\u1ed5i nhanh ch\u00f3ng tr\u00ean <b>AMIS Chat<\/b> ngay t\u1eeb c\u00e1c nghi\u1ec7p v\u1ee5 nh\u01b0 <b>mua h\u00e0ng, b\u00e1n h\u00e0ng, qu\u1ea3n l\u00fd h\u00f3a \u0111\u01a1n<\/b> ho\u1eb7c <b>ch\u1ee9ng t\u1eeb t\u1ed5ng h\u1ee3p<\/b>. Vi\u1ec7c n\u00e0y gi\u00fap hai b\u00ean trao \u0111\u1ed5i, x\u00e1c nh\u1eadn th\u00f4ng tin li\u00ean quan \u0111\u1ebfn ch\u1ee9ng t\u1eeb m\u1ed9t c\u00e1ch t\u1eadp trung v\u00e0 tra c\u1ee9u l\u1ecbch s\u1eed giao d\u1ecbch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c c\u1ee7a d\u1eef li\u1ec7u.<\/li>\n<li>T\u00ednh\u00a0n\u0103ng ch\u1ec9 \u0111\u00e1p \u1ee9ng cho KTDV v\u00e0 DN \u0111\u00e3 t\u1ed3n t\u1ea1i tr\u00ean AMIS Platform<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h3><strong>2. H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng ch\u1ee9c n\u0103ng<\/strong><\/h3>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h4><strong>2.1. Truy c\u1eadp ch\u1ee9c n\u0103ng Chat v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean ASP Qu\u1ea3n l\u00fd<\/strong><\/h4>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<ul style=\"list-style-type: disc;\">\n<li>Tr\u00ean ASP Qu\u1ea3n l\u00fd b\u1ed5 sung ch\u1ee9c n\u0103ng <strong>T\u1ea1o nh\u00f3m chat v\u1edbi KH<\/strong>:<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-80987\" src=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-28-1600x511.png\" alt=\"\" width=\"1600\" height=\"511\" srcset=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-28-1600x511.png 1600w, \/accounting\/wp-content\/uploads\/2026\/09\/image-28-768x246.png 768w, \/accounting\/wp-content\/uploads\/2026\/09\/image-28-50x16.png 50w, \/accounting\/wp-content\/uploads\/2026\/09\/image-28-1536x491.png 1536w, \/accounting\/wp-content\/uploads\/2026\/09\/image-28-60x19.png 60w, \/accounting\/wp-content\/uploads\/2026\/09\/image-28-100x32.png 100w, \/accounting\/wp-content\/uploads\/2026\/09\/image-28.png 1830w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul style=\"list-style-type: disc;\">\n<li>Anh ch\u1ecb nh\u1ea5n <strong>T\u1ea1o nh\u00f3m chat v\u1edbi KH<\/strong>, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd l\u1ea5y l\u00ean to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean c\u1ee7a KTDV \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng ph\u1ee5 tr\u00e1ch v\u1edbi KH, ng\u01b0\u1eddi d\u00f9ng l\u00e0 ch\u1ee7 doanh nghi\u1ec7p v\u00e0 nh\u00e2n vi\u00ean h\u00e0nh ch\u00ednh<\/li>\n<li>T\u00edch ch\u1ecdn c\u00e1c nh\u00e2n vi\u00ean v\u00e0o nh\u00f3m chat v\u00e0 nh\u1ea5n<strong> Th\u00eam<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-80991\" src=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-29.png\" alt=\"\" width=\"867\" height=\"485\" srcset=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-29.png 867w, \/accounting\/wp-content\/uploads\/2026\/09\/image-29-768x430.png 768w, \/accounting\/wp-content\/uploads\/2026\/09\/image-29-50x28.png 50w, \/accounting\/wp-content\/uploads\/2026\/09\/image-29-60x34.png 60w, \/accounting\/wp-content\/uploads\/2026\/09\/image-29-100x56.png 100w\" sizes=\"(max-width: 867px) 100vw, 867px\" \/><\/p>\n<ul style=\"list-style-type: disc;\">\n<li>Khi \u0111\u00f3, KTDV v\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 nh\u1eafn tin trao \u0111\u1ed5i c\u00f4ng vi\u1ec7c, g\u1eedi c\u00e1c t\u00e0i li\u1ec7u, file \u0111\u00ednh k\u00e8m tr\u1ef1c ti\u1ebfp tr\u00ean nh\u00f3m chat:<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-80993\" src=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-30.png\" alt=\"\" width=\"852\" height=\"480\" srcset=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-30.png 852w, \/accounting\/wp-content\/uploads\/2026\/09\/image-30-768x433.png 768w, \/accounting\/wp-content\/uploads\/2026\/09\/image-30-50x28.png 50w, \/accounting\/wp-content\/uploads\/2026\/09\/image-30-60x34.png 60w, \/accounting\/wp-content\/uploads\/2026\/09\/image-30-100x56.png 100w\" sizes=\"(max-width: 852px) 100vw, 852px\" \/><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h4><strong>2.2.Truy c\u1eadp ch\u1ee9c n\u0103ng Chat v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean ASP K\u1ebf to\u00e1n<\/strong><\/h4>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<ul style=\"list-style-type: disc;\">\n<li><strong>T\u1ea1i\u00a0<\/strong><b>danh s\u00e1ch h\u00f3a \u0111\u01a1n (\u0110\u1ea7u v\u00e0o\/\u0110\u1ea7u ra):<\/b> Nh\u1ea5n <b>Chat v\u1edbi kh\u00e1ch h\u00e0ng\/Chat v\u1edbi k\u1ebf to\u00e1n<\/b> t\u1ea1i v\u1ecb tr\u00ed cu\u1ed1i c\u00f9ng tr\u00ean thanh ch\u1ee9c n\u0103ng:<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-80997\" src=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-32-1600x898.png\" alt=\"\" width=\"1600\" height=\"898\" srcset=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-32-1600x898.png 1600w, \/accounting\/wp-content\/uploads\/2026\/09\/image-32-768x431.png 768w, \/accounting\/wp-content\/uploads\/2026\/09\/image-32-50x28.png 50w, \/accounting\/wp-content\/uploads\/2026\/09\/image-32-1536x862.png 1536w, \/accounting\/wp-content\/uploads\/2026\/09\/image-32-60x34.png 60w, \/accounting\/wp-content\/uploads\/2026\/09\/image-32-100x56.png 100w, \/accounting\/wp-content\/uploads\/2026\/09\/image-32.png 1831w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul style=\"list-style-type: disc;\">\n<li><strong>T\u1ea1i<\/strong>\u00a0<b>giao di\u1ec7n chi ti\u1ebft ch\u1ee9ng t\u1eeb (Mua h\u00e0ng, B\u00e1n h\u00e0ng, H\u00f3a \u0111\u01a1n, Ch\u1ee9ng t\u1eeb kh\u00e1c, Ti\u1ec1n m\u1eb7t, Ti\u1ec1n g\u1eedi, T\u1edd khai thu\u1ebf):<\/b> Nh\u1ea5n v\u00e0o <b>bi\u1ec3u t\u01b0\u1ee3ng Chat<\/b> tr\u00ean giao di\u1ec7n ch\u1ee9ng t\u1eeb\/t\u1edd khai \u0111\u1ec3 chat v\u1edbi KH v\u1ec1 nghi\u1ec7p v\u1ee5 \u0111\u00f3 ho\u1eb7c xem l\u1ea1i l\u1ecbch s\u1eed chat li\u00ean quan \u0111\u1ebfn h\u00f3a \u0111\u01a1n\/ch\u1ee9ng t\u1eeb\/t\u1edd khai \u0111\u00f3:<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-80995\" src=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-31-1600x498.png\" alt=\"\" width=\"1600\" height=\"498\" srcset=\"\/accounting\/wp-content\/uploads\/2026\/09\/image-31-1600x498.png 1600w, \/accounting\/wp-content\/uploads\/2026\/09\/image-31-768x239.png 768w, \/accounting\/wp-content\/uploads\/2026\/09\/image-31-50x16.png 50w, \/accounting\/wp-content\/uploads\/2026\/09\/image-31-1536x478.png 1536w, \/accounting\/wp-content\/uploads\/2026\/09\/image-31-60x19.png 60w, \/accounting\/wp-content\/uploads\/2026\/09\/image-31-100x31.png 100w, \/accounting\/wp-content\/uploads\/2026\/09\/image-31.png 1840w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h4><strong>2.3. Thi\u1ebft l\u1eadp th\u00f4ng tin trao \u0111\u1ed5i<\/strong><\/h4>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>Sau khi nh\u1ea5n bi\u1ec3u t\u01b0\u1ee3ng Chat, anh ch\u1ecb th\u1ef1c hi\u1ec7n \u0111i\u1ec1n th\u00f4ng tin v\u00e0o bi\u1ec3u m\u1eabu m\u00e0 ch\u01b0\u01a1ng tr\u00ecnh hi\u1ec3n th\u1ecb:<\/p>\n<ul style=\"list-style-type: disc;\">\n<li>Ki\u1ec3m\u00a0tra m\u1ee5c <b>Th\u00f4ng tin nghi\u1ec7p v\u1ee5:<\/b> H\u1ec7 th\u1ed1ng s\u1ebd t\u1ef1 \u0111\u1ed9ng l\u1ea5y c\u00e1c th\u00f4ng tin nh\u01b0 <b>Lo\u1ea1i giao d\u1ecbch, S\u1ed1 ti\u1ec1n, S\u1ed1 h\u00f3a \u0111\u01a1n, Ng\u00e0y v\u00e0 \u0110\u1ed1i t\u01b0\u1ee3ng<\/b>. Anh\/ch\u1ecb c\u00f3 th\u1ec3 ch\u1ec9nh s\u1eeda l\u1ea1i n\u1ebfu c\u1ea7n thi\u1ebft.<\/li>\n<li>Nh\u1eadp\u00a0<b>N\u1ed9i dung trao \u0111\u1ed5i:<\/b> Nh\u1eadp n\u1ed9i dung c\u1ea7n trao \u0111\u1ed5i v\u1edbi kh\u00e1ch h\u00e0ng\/k\u1ebf to\u00e1n (<b>b\u1eaft bu\u1ed9c<\/b>).<\/li>\n<li>Th\u1ef1c\u00a0hi\u1ec7n <b>\u0110\u00ednh k\u00e8m t\u1ec7p (n\u1ebfu c\u00f3):<\/b> Anh\/ch\u1ecb c\u00f3 th\u1ec3 \u0111\u00ednh k\u00e8m t\u1ed1i \u0111a <strong>5<\/strong><b>\u00a0t\u1ec7p<\/b> (\u1ea3nh, video, t\u00e0i li\u1ec7u) v\u1edbi dung l\u01b0\u1ee3ng m\u1ed7i t\u1ec7p kh\u00f4ng qu\u00e1 <b>20 MB<\/b>.<\/li>\n<li>T\u00f9y\u00a0ch\u1ecdn <b>G\u1eedi tin nh\u1eafn v\u00e0o nh\u00f3m chung:<\/b> T\u00edch ch\u1ecdn n\u1ebfu anh\/ch\u1ecb mu\u1ed1n to\u00e0n b\u1ed9 n\u1ed9i dung n\u00e0y hi\u1ec3n th\u1ecb c\u1ea3 trong lu\u1ed3ng trao \u0111\u1ed5i ri\u00eang v\u00e0 nh\u00f3m chat chung c\u1ee7a hai b\u00ean \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o.<\/li>\n<li>Nh\u1ea5n\u00a0<b>G\u1eedi tin nh\u1eafn<\/b> \u0111\u1ec3 ho\u00e0n t\u1ea5t=&gt; tin nh\u1eafn n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c t\u1ea1o th\u00e0nh 1 tin nh\u1eafn chung trong nh\u00f3m chung \u0111\u00e3 t\u1ea1o tr\u01b0\u1edbc \u0111\u00f3 v\u00e0 t\u1ea1o th\u00e0nh<strong> 1 lu\u1ed3ng trao \u0111\u1ed5i<\/strong> cho h\u00f3a \u0111\u01a1n\/nghi\u1ec7p v\u1ee5 \u0111\u00f3.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-83261\" src=\"\/accounting\/wp-content\/uploads\/2026\/10\/48-1600x798.png\" alt=\"\" width=\"1600\" height=\"798\" srcset=\"\/accounting\/wp-content\/uploads\/2026\/10\/48-1600x798.png 1600w, \/accounting\/wp-content\/uploads\/2026\/10\/48-1920x958.png 1920w, \/accounting\/wp-content\/uploads\/2026\/10\/48-768x383.png 768w, \/accounting\/wp-content\/uploads\/2026\/10\/48-50x25.png 50w, \/accounting\/wp-content\/uploads\/2026\/10\/48-1536x766.png 1536w, \/accounting\/wp-content\/uploads\/2026\/10\/48-60x30.png 60w, \/accounting\/wp-content\/uploads\/2026\/10\/48-100x50.png 100w, \/accounting\/wp-content\/uploads\/2026\/10\/48.png 1922w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span><\/p>\n<h3><strong>3. L\u01b0u \u00fd<\/strong><\/h3>\n<p><\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<ul style=\"list-style-type: disc;\">\n<li><em>N\u1ebfu\u00a0anh\/ch\u1ecb ch\u01b0a c\u00f3 nh\u00f3m chat chung v\u1edbi kh\u00e1ch h\u00e0ng\/k\u1ebf to\u00e1n, h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb th\u00f4ng b\u00e1o y\u00eau c\u1ea7u t\u1ea1o nh\u00f3m. Anh\/ch\u1ecb nh\u1ea5n <b>T\u1ea1o nh\u00f3m chat<\/b> \u0111\u1ec3 ti\u1ebfp t\u1ee5c quy tr\u00ecnh.<\/em><\/li>\n<li><em>N\u1ebfu\u00a0anh\/ch\u1ecb nh\u1ea5n v\u00e0o ch\u1ee9c n\u0103ng chat trong khi h\u1ec7 th\u1ed1ng \u0111ang trong qu\u00e1 tr\u00ecnh kh\u1edfi t\u1ea1o lu\u1ed3ng t\u1eeb l\u1ea7n tr\u01b0\u1edbc, vui l\u00f2ng \u0111\u1ee3i trong gi\u00e2y l\u00e1t \u0111\u1ec3 tr\u00e1nh tr\u00f9ng l\u1eb7p.<\/em><\/li>\n<li><em>Th\u00f4ng\u00a0tin nghi\u1ec7p v\u1ee5 s\u1ebd \u0111\u01b0\u1ee3c ghim trong lu\u1ed3ng chat \u0111\u1ec3 hai b\u00ean d\u1ec5 d\u00e0ng nh\u1eadn di\u1ec7n n\u1ed9i dung trao \u0111\u1ed5i.<\/em><\/li>\n<li><em>\u0110\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 doanh nghi\u1ec7p th\u00ec khi truy c\u1eadp ch\u1ee9c n\u0103ng n\u00e0y, t\u00ednh n\u0103ng s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb l\u00e0 <strong>Chat v\u1edbi k\u1ebf to\u00e1n<\/strong>.<\/em><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>T\u1ea3i video gi\u1edbi thi\u1ec7u t\u1ea1i \u0111\u00e2y.<\/p>\n","protected":false},"author":112,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3631],"ht-kb-tag":[],"class_list":["post-80961","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-r90"],"_links":{"self":[{"href":"\/accounting\/wp-json\/wp\/v2\/ht-kb\/80961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/accounting\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/accounting\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/accounting\/wp-json\/wp\/v2\/users\/112"}],"replies":[{"embeddable":true,"href":"\/accounting\/wp-json\/wp\/v2\/comments?post=80961"}],"version-history":[{"count":3,"href":"\/accounting\/wp-json\/wp\/v2\/ht-kb\/80961\/revisions"}],"predecessor-version":[{"id":83263,"href":"\/accounting\/wp-json\/wp\/v2\/ht-kb\/80961\/revisions\/83263"}],"wp:attachment":[{"href":"\/accounting\/wp-json\/wp\/v2\/media?parent=80961"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/accounting\/wp-json\/wp\/v2\/ht-kb-category?post=80961"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/accounting\/wp-json\/wp\/v2\/ht-kb-tag?post=80961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}